Terms of Service

1. Introduction

Welcome to HIRO ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, use our apps, or interact with our services.

2. Information We Collect

We may collect:

• • Account information: name, email address, password, subscription details.
• • Payment information: provided via secure third-party processors (we do not store payment card details).
• • Profile information: preferences, settings, and other profile data.
• • Usage data: music you listen to, playlists you create, search queries.
• • Device information: type, operating system, browser, IP address.
• • Cookies & tracking technologies: see our Cookie Settings page for details.

3. How We Use Your Information

We use your information to:

• • Provide and maintain the service.
• • Personalize recommendations.
• • Process payments.
• • Communicate with you about your account, subscription, or support requests.
• • Detect, prevent, and address technical issues or fraud.

4. Sharing Your Information

We share limited information with:

• • Payment processors (e.g., Stripe) for billing.
• • Content providers to report usage statistics.
• • Analytics providers to improve our services.
• • We never sell your personal data.

5. Your Rights

Depending on your location, you may have the right to:

• • Access the personal data we hold about you.
• • Request correction or deletion.
• • Opt out of marketing communications.
• • Port your data to another provider.

6. Data Retention

We keep your data as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

7. Contact Us

For privacy-related inquiries: privacy@hiro.com